Alpha Cloud Partners has chosen to invest in consultants and service offerings for the Kronos workforce management suite of products. Project Management, system optimization, integration, training, and timeclock installations encompass our Kronos service line. In addition, we’ve developed a change management toolkit that aligns with Kronos implementations and is highly effective in promoting user involvement and adoption.
Optimizing the business value gained from a Kronos systems requires our customers to embrace the journey, not just the event of an implementation, upgrade, or migration. We respect the journey and are skilled at helping our Kronos clients get the biggest return on their investment through system optimization engagements. Flexible, nimble, and tenured are the characteristics exhibited by our Kronos consultants. Our Kronos consultants are accustomed to leveraging their diverse experiences to apply best of breed approaches tailored to each clients’ unique environments. Whether embarking on a first time Kronos implementation, an upgrade, cloud migration, or re-engineering workforce management processes, we have the people ready to help.
Aligning Kronos to support your business needs means we need to listen to what your business goals are. We listen to you and your colleagues so we can fully understand your business culture, requirements, and processes. As we engage with your team, we examine how your workforce currently operates and assess where changes can be made to ensure Kronos efficiently supports your workforce and your business goals with its extensive functionality. Part of the Alpha Cloud Partners difference is that our long-term relationships are based in trust because we listen, we engage, and we do what we say. We work hard to meet your expectations with clear and transparent communication every step of the way. Your goals are our goals and define our success metrics.
The success of any software implementation is often dependent on three things: trust, a solid discovery process, and excellent project execution through effective change management. We start to build trust from our very first conversation with you, making sure that we answer your questions, understand your business goals, and the key success factors important for your workforce. The time we spend thoughtfully planning for and deploying your workforce management solution results in increased ROI and user satisfaction later.
A Best Practices Approach includes thorough planning to avoid an implementation that runs over-budget and under-delivers on functionality. Because of the complexity of workforce management requirements, we have found an iterative waterfall approach is least risky. With this methodology, we follow a traditional lifecycle of requirements gathering/analysis, design, configuration, testing, and deployment, but recognize that some areas of the project must be intertwined.
Deliverables: A Roadmap
Along the way, our subject matter experts provide strategic viewpoints to give you the best return on your investment along with our technical expertise. You can expect several deliverables as we work together to build out your Kronos application, including architecture assessment and recommendations, pay and work rule documentation, scheduling needs, custom report design, interface design, and training recommendations.
We design and configure your software, build any interfaces, and create any custom reports. We can work with you to develop your change management plan and to create your training plan. We work from the design documents that we create with you during discovery. Our project plan is open and transparent, allowing you to see timeline and budget during the entire execution of the project.
We also believe that a successful implementation includes knowledge transfer from our consultants to your employees so that your team understands how the application is configured and how it works.
Alpha Cloud Partners looks forward to guiding you on your Kronos Journey!